14-day right of withdrawal under Hungarian law, exchanges, warranty rights and product warranty. Step-by-step process for consumers.
If you placed your order in our webshop as a consumer within the meaning of Hungarian Government Decree 45/2014 (II.26.) — i.e. the purchase is outside your trade, business or profession — you have an unconditional right to withdraw from the contract within 14 days. Below we explain the return process step by step, together with your warranty rights under the Hungarian Civil Code and Government Decree 373/2021 (VI.30.). 1. 14-day right of withdrawal The withdrawal period is 14 calendar days from the day you (or a third party other than the carrier and indicated by you) acquire physical possess